Troubleshooting Guides
Controller Box Shuts Off or Reboots Randomly
If your controller box shuts off or reboots unexpectedly, there could be several underlying issues. Below, we outline the common causes and solutions to help you troubleshoot effectively. Here are some common causes and their solutions: 1. Improper ...
No Power to the Controller Box
If your controller box is not receiving any power, it could be caused by several issues. This guide will help you identify the cause and provide actionable steps to resolve the problem. Here are some common causes and their solutions: 1. Verify the ...
Only Some of the LEDs Turn On
If your LEDs stop working after a certain point or fail to light up after a branch or jump, this guide will help you identify and resolve the problem. Follow these steps to troubleshoot the most common causes. 1. Incorrect LED Count in WLED Settings ...
Flickering Lights
1. Weak Data Signal Flickering is commonly caused by a weak data signal, often due to large jumps between sections of lights or long runs of LEDs. Key Points to Consider: Large Jumps: Jumps over 20 feet can cause flickering, especially if they are in ...
Incorrect Colors
If your LED colors appear off, especially if they look more red than expected, the issue is likely due to insufficient power. This is most noticeable when using white, as it requires the most power. Follow the steps below to resolve color ...
Single LED Stays On After Turning Off the Lights
If a single LED remains lit even after you’ve turned off the lights in the WLED app, it’s likely due to the red and green wires touching while the controller box was powered on. This often occurs if wires are cut while the box is still plugged in. ...
Power to the Controller Box, but Fuses Keep Blowing
If power is reaching your controller box but the fuses are repeatedly blowing, it’s crucial to identify and address the root cause. Blown fuses can interrupt your lighting setup and indicate underlying issues that require attention. Important Initial ...