ShawTech Lighting - Support Center

    • Knowledge Base

    • General Troubleshooting

      Guides to resolve common issues across all products, including WLED setup, WiFi connectivity problems, and power supply troubleshooting. Perfect for addressing shared challenges with your lighting systems.
    • DIY Permanent Christmas Lighting Kits

      Comprehensive guides, troubleshooting tips, and FAQs for our flagship outdoor lighting kits designed for rooflines. Find step-by-step installation instructions, product-specific setup details, and answers to common questions.
    • Indoor LED Controller Kit

      Everything you need to know about our indoor LED controller kits. Includes setup instructions, tips for choosing LEDs, and troubleshooting guides for projects like cabinet lighting and other small-scale indoor applications.

      • Popular Articles

      • Flickering Lights

        1. Weak Data Signal Flickering is commonly caused by a weak data signal, often due to large jumps between sections of lights or long runs of LEDs. Key Points to Consider: Large Jumps: Jumps over 20 feet can cause flickering, especially if they are in ...
      • Unable to Connect to Home WiFi with ShawLED Controller

        If your ShawLED controller cannot connect to your WiFi network, follow these steps to troubleshoot the issue. This guide also addresses common issues like not being able to discover your lights in the WLED app. Step 1: Verify Power to the Controller ...
      • Power to the Controller Box, but Fuses Keep Blowing

        If power is reaching your controller box but the fuses are repeatedly blowing, it’s crucial to identify and address the root cause. Blown fuses can interrupt your lighting setup and indicate underlying issues that require attention. Important Initial ...
      • Single LED Stays On After Turning Off the Lights

        If a single LED remains lit even after you’ve turned off the lights in the WLED app, it’s likely due to the red and green wires touching while the controller box was powered on. This often occurs if wires are cut while the box is still plugged in. ...
      • Incorrect Colors

        If your LED colors appear off, especially if they look more red than expected, the issue is likely due to insufficient power. This is most noticeable when using white, as it requires the most power. Follow the steps below to resolve color ...